Customer Services Team Leader, £26,500, Salisbury

As a Customer Services Team Leader you will be responsible for providing outstanding support and assistance, ensuring customer service excellence.

Background and benefits:

Rubicon’s client is a well-established brand and respected name in the industry, known for their innovative products and commitment to quality. With a rich heritage and a reputation for excellence, they are dedicated to providing a quality service to their customers. Be part of a company values its employees and fosters a positive, collaborative work environment.

As well as the competitive salary your benefits as Customer Services Team Leader include: Eden Red scheme, life assurance, death in service scheme, 28 days holiday including BHs.

Customer Services Team Leader Key Responsibilities:

• Process customer orders and oversee returns management efficiently
• Manage customer email enquiries and ensure timely responses
• Liaise with warehouse on order fulfilment and stock issues
• Generate daily/monthly reports and manage allocated stock
• Support aged debtor resolution and assist with company events and peak periods

Skills & Experience as Customer Services Team Leader:

• Previous experience in a customer service role
• Strong communication skills, both verbal and written
• Problem solving abilities and a strong attention to detail
• A proactive attitude with a genuine desire to help customers

Interested? 

If you are interested in this Customer Services Team Leader vacancy please apply via this advert, or for more information call Dominika.

Our team reviews every application. Please ensure your CV is submitted in Microsoft Word so that we can upload your details more easily to our system. If sent as a PDF, it will cause delays.