IT Hardware Installations Assistant
Location: National travel required (base in Kidderminster)
Salary: Starting at £23,000 + overtime + travel allowances

About the Company:
This company is a trusted specialist in IT hardware solutions, managing every stage of the IT asset lifecycle—from hardware supply and refurbishment to bonded stock management and managed services. Working with national clients and well-established third-party vendors, the company provides dependable, hardware-only solutions that support efficient IT asset management. Known for exceptional customer service and expertise, the team is dedicated to delivering high-quality hardware support.

The Role:
The IT Hardware Installations Assistant will play a crucial role in delivering the company’s hardware solutions directly to clients. Working from the depot in Kidderminster, the successful candidate will travel to client sites nationwide to complete physical IT hardware installations, ensuring each setup meets the company’s high standards. This hands-on role is perfect for someone with an interest in practical IT hardware work. The position requires flexibility for travel and occasional overnight stays, with all travel expenses fully covered. The company offers excellent progression routes within the IT hardware field, making this a fantastic opportunity for career growth.

Key Responsibilities:

• Travel to various customer sites across the country to perform IT hardware installations, delivering reliable service and ensuring each setup aligns with client specifications
• Assist in the configuration and testing of physical IT equipment (hardware only, no software installations) to meet installation requirements
• Troubleshoot and resolve hardware-related issues during installations, working closely with the technical team as necessary
• Ensure careful handling and safe transport of equipment from the Kidderminster depot to customer sites
• Keep detailed installation records, including reporting on hardware performance and addressing any challenges that arise
• Communicate clearly and professionally with clients to provide a positive experience, answering any hardware-related questions

Requirements:

• Practical interest in IT hardware (experience with hardware installations or technical support preferred)
• Willingness to travel nationwide and stay overnight when necessary
• Customer-focused with strong communication skills and a professional demeanor
• Detail-oriented with the ability to follow specific installation procedures
• Must be 21 years or older to meet the requirements for company vehicle insurance
• Valid driver’s license for travel from the Kidderminster depot to client sites

Benefits:

• Starting salary of £23,000 with opportunities for overtime and travel allowances
• Hands-on experience with IT hardware installations, working with a diverse range of technology
• Excellent career progression opportunities within the IT hardware sector
• Supportive team environment focused on continuous learning and development

Please note that full and permanent right to work in the UK is a non-negotiable requirement for this role. This employer is unable to offer visa sponsorship now or in the future.

Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.

By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy