Service Desk Engineer - 2nd Line - MSP
Posted 2 days ago by hireful
Are you an IT Service Desk or IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will be providing 2nd Line IT Support from a service desk, as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school in an IT Support capacity, but who feels that their progression opportunities are limited.
Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, 3rd Line Support
Location: Princes Risborough, Buckinghamshire
Salary: £25k-£29k + great benefits
Working hours: Mon-Fri 8:30am-5pm
What you will bring to the role:
Previous experience in an IT Support, preferably to 2nd Line Support role.
Experience of working within a school, academy or College would be very highly desired and advantageous.
Previous experience in an MSP environment would be great but is not a necessity.
Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony
Experience supporting Office 365 is a must.
Excellent customer services skills with a passion for providing a customer facing first class service.
Interested? Please send your cv for a swift response
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- c5309e70-a80b-46ec-a209-35b69801be0e
- Job ID:
- 222628665
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