Customer Service Advisor (Hybrid - 2 Days Remote Work - WFH)

Location: Warwick, Warwickshire
Salary: £24,000 + Benefits (including Private Healthcare, Death in Service, Critical Illness Cover, Employee Discounts, Social Events, and more!)

Are you looking for a customer service advisor role that offers a good work-life balance, no shift work, and weekends off? Do you want structured training with clear opportunities for career advancement? This could be the perfect role for you!

This Customer Service Advisor position is based in modern offices in Warwick, with free on-site parking, easy access to the A46, Warwick town centre, and a short walk from Warwick Parkway train station. You’ll enjoy a hybrid work model, spending 2 days per week working from home.

This role is a great fit for candidates with experience in customer service, complaint resolution, administration, contact centres, call centres, retail, hospitality, or healthcare, and full training is provided to ensure a smooth transition.

Key responsibilities as a Customer Service Advisor:

• Assist clients through inbound and outbound calls, live chat, email, and web inquiries.
• Handle various administrative tasks to ensure that customer has a positive experience

What you’ll need to succeed as a Customer Service Advisor:

• Excellent communication and interpersonal skills with a positive, confident approach.
• Proficiency in Microsoft Office and basic IT skills.
• Ability to multitask, manage data input, and efficiently support client interactions.

If you’re ready to take the next step in your career with a respected and established market leading company, apply today to become a Customer Service Advisor.