Senior Infrastructure Consultant

City of London (Blackfriars / St. Paul’s)

£80,000 - £110,000 per annum

Hybrid: 2-3 days office-based

Permanent, Full-Time

We are a boutique IT MSP seeking for an experienced Senior Infrastructure Consultant / Architect to work with our clients to architect, design and implement a broad array of IT solutions. This is a rewarding and varied customer-facing role in a small and friendly team, where you can experience the satisfaction of bringing your architectures and solutions to life.

What we’re looking for:

• Solid grounding in all IT architectural concepts (inc. security, availability, recovery, backup, performance, scalability and monitoring) and infrastructure technologies (inc. on-premise, private cloud, public cloud IaaS, PaaS and SaaS).
• Expertise in any two of the following technologies: Compute & Storage (VMware, HyperV, Azure or AWS); Windows Server (inc. AD and GPO); Hosted Desktop (Citrix, RDS or Azure Virtual Desktop); or Messaging (Exchange or Exchange Online).
• Ability to apply past experience to quickly understand any system in detail.
• Ability to work well with others, including engineers with varying seniority and experience, treating others with respect and supporting their development.
• Excellent customer facing communication skills, verbal and written.
• Commercial awareness: Understand commercial boundaries and that “time is money”.
• Understanding of Total Cost of Ownership (TCO) including build and operational costs.
• Quality ethos with a desire to ensure all systems are secure, resilient and performant.
• Ability to architect and design fit-for-purpose solutions within constraints of time & cost.
• Able to maintain a strong sense of ownership for all deliverables.
• Visio, Word and Excel expert.

Qualifications

• Appropriate Microsoft, Azure, AWS, VMware etc. certifications will be highly regarded.

Technical Skills 

Advanced knowledge of essential technologies: 

• Microsoft Desktop OS (Windows 10 & 11) 
• Active Directory (Users & Computers, GPO) 
• Entra ID & MS 365 applications 
• WSUS, EndPoint Manager (InTune) 
• UC (Teams), Cloud PBX (Ring Central, 3CX, Cisco) 
• AV (DSP, DANTE, Room Systems) 

Intermediate knowledge of:

• Virtualisation (Citrix, ESXi and Hyper V)
• Deployment Services (WDS, SCCM)  
• IPv4 Networks (DHCP, DNS, TCP, S/FTP, SMTP, NTP vLANs)  
• Mac Desktop OS  
• Mobile Devices (iOS, Android)  
• Microsoft Server OS (2016/2019/2022)  
• Structured Cabling (Patching, Cable Tracing, IDC)  
• Backup Technology (Veeam)  
• Storage systems (SAN)  
• Scripting (PowerShell, Python) 

Desirable Qualifications

• Microsoft Certified Associate (Microsoft Certified Associate – AZ801, AZ305 ))
• Network+ or CCNA

The Role

IT Consultation:

• Understand customers’ existing IT solutions and infrastructure architectures.
• Collect, understand and document customer business and technical requirements.
• Determine solution options, fully analysing advantages and disadvantages from both technical and commercial angles.
• Document and present solution options and recommendations to senior non-technical customer audiences.

IT Architecture and Design:

• Document detailed IT architectures, high-level deigns (HLD) and low-level designs (LLD) for existing and new systems and for internal and customer-facing audiences. Carry out necessary research and testing to ensure architectures and designs are accurate and fit for purpose.

Implementation of IT infrastructure solutions:

• Create implementation, test and rollout plans, including Change Requests.
• Implement, test and launch solutions.
• Create maintenance plans and support documentation, implement monitoring, provide training and handover solutions to Sensical or customer operations teams.

3rd line support:

• Infrequent engagement with support tickets, during office hours only.

The Company

Sensical Services Ltd is a small and fast-growing IT consultancy and managed services provider (MSP) based in the City of London.  

We are a friendly, close-knit, and supportive team of professionals delivering support to small and medium-sized organisations. Our clients operate in financial services and other sectors that appreciate a level of expert advice, reliability of systems and quality support that is a cut above the average. 

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees, regardless of their gender, race, sexual orientation, disability, neurotype, religion or beliefs. Furthermore, we recognise the importance of helping our employees to balance the responsibilities of their work and private lives.

Benefits

We work hard to make Sensical a great place to work! Here’s what we offer:

• Annual bonus linked to individual and company commercial performance.
• Overtime and/or TOIL at 1.5x during week and 2x during weekends.
• Flexible working location and hours (normally 2 days in the office per week).
• Health insurance for you and your family.
• Train season ticket loan scheme
• Employee benefits/perks system.
• Regular team social events.
• Pension scheme.
• Training and relevant ongoing certifications.
• Growth routes through to chief architect or management.
• Training and relevant ongoing certification.
• 25 days holiday + bank holidays.
• Cycle to Work Scheme.

Click apply, upload your CV, and answer 3 quick questions. We look forward to hearing from you.