Retail Sales Executive

Location: Belper

Job Types: Full-time, Permanent (40hr week, trading Monday – Saturday)

Salary: £26k per annum (realistic OTE £35k with uncapped commission)

Are you ready for an electrifying adventure in the world of telecommunications? Look no further! We are seeking dynamic and enthusiastic individuals to join our top-notch retail team. This is a full-time permanent position and will see you joining a well-established and growing mobile phone solutions company.

Get ready to dial into success and enjoy an array of incredible benefits along the way, including:

·       Health Care Cash Plan: Your well-being matters to us! Enjoy the peace of mind that comes with a comprehensive health care cash plan that keeps you covered.

·       Pension: We invest in your future! Our generous pension plan ensures you'll have a secure and comfortable retirement down the line.

·       Above Statutory Holidays: Life's too short not to enjoy ample time off! You'll receive a generous holiday package that goes beyond the standard, allowing you to recharge and explore exciting destinations.

·       Commission: Your hard work won't go unnoticed! Our commission structure rewards your dedication and sales prowess, providing an extra boost to your bank account.

·       Incentives: Ready for some friendly competition? We've got you covered! Engage in thrilling challenges that let you earn exciting bonuses and rewards. Who doesn't love a little extra on their paycheck?

Main tasks and responsibilities:

·       Working within a small team in store

·       Generate gross profit for the store through multi-channel proactive sales activity, including outbound calling to existing customers.

·       Contribute to your store’s success by bringing to life our ethos of sales and customer advice, providing first-class service.

·       Promoting services including mobile phone deals, broadband and Sky TV, whilst also having the opportunity to use your local knowledge and intuition to identify other ways to attract new customers locally.

·       Process orders accurately, following process and procedure to ensure that high standards of compliance are maintained.

·       Participate in training and keep up to date with all products, services, and promotions.

·       You will also be responsible for selling and completing mobile phone repairs (full training will be given).

·       Achieve daily, weekly, and monthly sales targets.

·       You will work 5 days a week, between Monday and Saturday [8.45am – 5.45pm].

What we are looking for:

·       Passionate communicators who possess charisma and a knack for building rapport.

·       Self-motivated go-getters who thrive in a target-driven environment.

·       Quick learners who can adapt to new products and services with ease.

·       Resilient individuals who embrace challenges and turn them into opportunities.

·       Experience with Mobile Phones, Broadband or B2B sales desired.

·       Team players who bring positive vibes and foster a supportive workplace culture.

Who is Fonehouse?

We are part of KTM Online Ltd, you may recognise our Fonehouse brand, based in Berkshire. We are proud of our small company culture and the close-knit family atmosphere that exists within the organisation. We are committed to putting the customer at the heart of everything we do, from the homely designs of our stores and our impartial sales process to our friendly, knowledgeable team and company values.

The store forms part of a network of over sixty stores nationwide. Fonehouse also has a busy call centre in Bracknell running our two busy websites (Fonehouse & Metrofone). Fonehouse has been an established phone retailer having been on the high street for over 30 years!

The sales team know everything there is to know about matching customers to the ideal network tariff, advising on the specifications of the latest handsets and helping to solve any queries a customer might have after a sale.

If this Sales Executive role is of interest, apply now to be immediately considered.