Help desk/Service Manager
Posted 30/08/2024 by PPM Recruitment
- Salary:
- £35,000 - £38,000/annum
- Location:
- Liverpool, Merseyside (33 miles)
- Job Type:
- Permanent
You will be responsible for overseeing the daily operations of the service desk team, ensuring efficient and high-quality support for clients. This role involves managing a team of 2 helpdesk operatives and engineers, handling escalations, maintaining SLAs, and creating processes to improve … more