Service Desk Analyst
Posted 09/10/2024 by Claranet
- Location:
- GL50, Cheltenham, Gloucestershire (16 miles)
- Job Type:
- Permanent
Providing telephone and ticketing based customer support. Assess the impact and urgency of tickets and gather the appropriate information for the type of request. Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that … more