Customer Service Team Leader
Posted 3 days ago by Hays Business Support
- Salary:
- £30,000 - £32,000/annum £30,000 - £32,000 per annum
- Location:
- Liverpool, Merseyside
- Job Type:
- Permanent
Lead and manage a team of customer service advisors, ensuring high levels of engagement, performance and service delivery. Oversee the day-to-day handling of customer enquiries, complaints and requests across various channels including phone, email and webchat. Set team goals, monitor KPIs … more