Technical Support Specialist
Posted just now by Clockwork Organisation Ltd t/a Travail Employment
- Salary:
- £24,000 - £26,000/annum
- Location:
- Wrexham (161 miles)
- Job Type:
- Permanent
Take ownership of the internal support knowledge base and process documentation to reduce query volume and promote self-service options. Provide feedback on common technical support queries and user errors to internal teams for potential UX improvements. Identify and link duplicate requests … more