IT Service Desk Analyst
Posted 26/09/2024 by Data Careers Ltd
- Salary:
- £18.12 - £135/day
- Location:
- Sheffield, South Yorkshire (64 miles)
- Job Type:
- Contract
Liaise with IT specialists and escalate issues when necessary. Support the organisation's "shift-left" approach by providing first-contact/first-line resolution where possible. Maintain open communication between customers and the IT department, managing customer expectations … more