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Posted 2 days ago by Connect2Surrey
Service Delivery Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance. * Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed … more
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Posted 25/10/2024 by MMP Consultancy
You'll lead the Customer Care team to manage defect issues effectively, while liaising with internal teams and contractors to ensure that homes meet quality standards. Key Responsibilities. Lead and manage the Customer Care & Quality team, ensuring KPIs and … more
