Contact Centre Team Leader
Posted 10/07/2024 by CCA Recruitment Group
- Salary:
- £35,000/annum
- Location:
- Bedworth, Warwickshire (89 miles)
- Job Type:
- Permanent
Managing a customer service team of circa 12 advisors. Focus on hitting key KPI's and ensuring customer receive the best possible service. Conducting 121's with your team, looking at areas to improve performance and regularly providing feedback. Setting a clear strategy and goals making … more