Service Desk Analyst
Posted 2 days ago by Claranet
- Location:
- Barnwood, Gloucestershire (11 miles)
- Job Type:
- Permanent
Resource for project work. Answer inbound telephone calls. Validate contact and ensure security process is adhered to. Log all relevant request details, allocating category and prioritisation. Provide first-line investigation and diagnosis, resolving at first contact whenever possible. … more