Contact Centre Team Leader
Posted a week ago by Hamilton Woods
- Salary:
- £24,000 - £32,000/annum
- Location:
- Manchester, Greater Manchester (5 miles)
- Job Type:
- Permanent
Assist and support the Night Manager to manage the team shift rota ensuring adequate staffing levels covering 24 hours per day 365 days per year. Monitor and effectively manage sickness absence when required. Identify and address training. Record complaints received. Attend management … more