CX Engineer
Posted 5 days ago by ARM
- Salary:
- £45,000 - £48,000/annum
- Location:
- City of London, London (19 miles)
- Job Type:
- Permanent
Collaborate with cross-functional teams to enhance the functionality of contact centre applications, including IVR systems, web, and chatbots. Leverage knowledge of modern CC platforms to support integration and performance improvements. Utilize workforce management tools such as NICE or … more