IT Site Support Analyst
Posted 09/10/2024 by Stonegate Group
- Salary:
- £28,000/annum Plus benefits package
- Location:
- Solihull, West Midlands, United Kingdom (32 miles)
- Job Type:
- Permanent
Problem Management. Provide IT support to sites (pubs) via Helpdesk. Liaise with 3rd party, outsourced suppliers for call resolution. Develop trends by monitoring and analysing incoming calls, problems and support requests. Review and update triage and engineer notes. Email account … more