Technical Support jobs in Cheltenham

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  1. Service Desk Analyst

    Posted 3 days ago by Claranet

    Location:
    GL50, Cheltenham, Gloucestershire
    Job Type:
    Permanent

    Providing telephone and ticketing based customer support. Assess the impact and urgency of tickets and gather the appropriate information for the type of request. Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that … more

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