Service Desk Analyst
Posted 4 days ago by CK Group- Science, Clinical and Technical
- Salary:
- £0 - £19/hour
- Location:
- Chester (74 miles)
- Job Type:
- Contract
Accept incoming calls, chats, tickets, redirect calls/tickets, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and document all activities in ticket system (ServiceNow) in line with quality … more