Customer Experience Officer
Posted 02/07/2024 by Niyaa People Ltd
- Salary:
- £33,000 - £36,000/annum
- Location:
- Birmingham (3 miles)
- Job Type:
- Permanent
To take ownership for any complaints that go beyond the stage 1 of the complaints process liaising directly with the business to ensure the complaint is resolved. To produce monthly case studies on service failure from all areas of the business to inform managers where service … more