Complaints Handler jobs in Birmingham

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  1. Complaints Case Handler

    Posted a week ago by Bromford

    Featured job
    Salary:
    £28,000/annum + £500 Annual Benefits Allowance
    Location:
    WV10, Coven Heath, Staffordshire (14 miles)
    Job Type:
    Permanent

    We are seeking a skilled Complaints Case Handler to join our team. In this role, you will manage a caseload of complaints, building great relationships with our customers to reach resolution. You will do this by having great conversations, working diligently, and at pace, … more

    Apply Now
  2. Complaints Handler

    Posted yesterday by The Portfolio Group

    Salary:
    £23,000 - £24,000/annum
    Location:
    Hinckley, Leicestershire (22 miles)
    Job Type:
    Permanent

    Complaints Handler. 5 days a week in office. Based in Hinckley. Are you a bright, confident, and positive individual with a passion for delivering exceptional service? We're looking for a Complaints Handler to play a crucial role in supporting cash collection … more

    Apply Now
  3. Complaints Executive

    Posted a week ago by Cactus Search

    Salary:
    £28,000/annum
    Location:
    Coventry (17 miles)
    Job Type:
    Permanent

    As a Complaints Executive, you will be the main point of escalation for customer complaints (B2B). You will provide a professional and excellent level of service at all times by managing customers' queries and expectations. You will need to report on the level of complaints</em … more

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  4. Awarding Organisation Coordinator & Exams Officer

    Posted a week ago by S Knights Recruitment

    Salary:
    £24,000 - £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Complaints Handling: Act as the complaints officer, resolving issues in line with company policies. Surveys & Feedback: Collect and manage learner feedback to support continuous improvement. Qualifications & Skills. Proven experience in exam coordination or working with awarding … more

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  5. Customer Advocacy Officer

    Posted a week ago by Housing Plus Group

    Featured job Quick apply
    Salary:
    £28,962/annum - See website for more info
    Location:
    ST18, Acton Trussell, Staffordshire (21 miles)
    Job Type:
    Permanent

    So, as well as managing complaints and using an understanding of that feedback to improve our services, this team will also be advocating for our customers. The role. As a Customer Advocacy Officer, you will play a crucial role in the successful delivery of our approach to handling more

  6. We found 4 jobs outside your search area.

  7. Customer Complaints Case Handler

    Posted yesterday by Capital One - UK

    Featured job
    Location:
    NOTTINGHAM (42 miles)
    Job Type:
    Permanent

    Customer Complaints Case Handler. Salary of £27,000. About this role. Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking … more

    Apply Now
  8. Customer Service Advisor - Complaints Handler

    Posted 10 hours ago by Adecco

    Salary:
    £12.47/hour weekly pay, retail discount scheme
    Location:
    Narborough, Leicestershire (30 miles)
    Job Type:
    Permanent

    Job Title: Customer Service Complaints Handler. Location: LE19, Leicester. Contract Type: Temp to Perm. Working Pattern: Full Time Mon-Fri, Office Based. Hourly rate: £12.47 an hour. This is an exciting opportunity to work with a well known, prestigious brand. Responsibilities. … more

    Apply Now
  9. Senior Development Management Officer

    Posted 2 weeks ago by MMP Consultancy

    Remote job
    Salary:
    £35.00/hour
    Location:
    Northampton, Northamptonshire (45 miles)
    Job Type:
    Temporary

    Assisting in handling complaints and supporting investigations by the Local Government Ombudsman when necessary. Managing general and specific correspondence in line with performance targets. Requirements. Proven experience in planning, particularly in handling significant or complex … more

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  10. Customer Satisfaction Officer

    Posted 2 days ago by Gloucester City Homes

    Salary:
    £33,075/annum
    Location:
    GL1, Gloucester, Gloucestershire (44 miles)
    Job Type:
    Permanent

    We're now seeking a Customer Satisfaction Officer to be responsible for the management, coordination, and delivery of informal and formal complaints, in line with company policy and Housing Ombudsman's complaint handling code. You'll ensure the effective resolution of more

    Apply Now

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