Complaints Officer jobs in West Midlands (County)

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  1. Complaints Executive

    Posted 2 weeks ago by Cactus Search

    Salary:
    £28,000/annum
    Location:
    Coventry
    Job Type:
    Permanent

    As a Complaints Executive, you will be the main point of escalation for customer complaints (B2B). You will provide a professional and excellent level of service at all times by managing customers' queries and expectations. You will need to report on the level of complaints</em … more

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  2. Compliance Officer

    Posted 10/10/2024 by Niyaa People Ltd

    Salary:
    £30 - £31/hour
    Location:
    Birmingham
    Job Type:
    Contract

    We are actively looking for a Compliance Officer to join a housing association in Birmingham on a 6 month temporary basis. In return you will receive hybrid working and opportunity for the role to become permanent. As the Compliance Officer, you will be. Support and deliver the … more

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  3. Mortgage Completions Officer

    Posted 2 weeks ago by Vivo Talent

    Location:
    Birmingham
    Job Type:
    Permanent

    Mortgage Completions Officer / Mortgages / Completions / Birmingham / Permanent / Hybrid. The Role. Are you ready to take the next step in your career and be part of a dynamic and fast-paced team in the mortgage space. We're looking for a motivated and detail-oriented individual to take on … more

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  4. Exams Officer and Awarding Organisation Coordinator

    Posted 18/10/2024 by Pathway Group

    Salary:
    £24,000 - £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Join Our Team as an Exams Officer & Awarding Organisation Coordinator. We are seeking a detail-oriented Exams Officer & Awarding Organisation Coordinator to manage all exam-related activities and processes. This crucial role involves overseeing qualifications and certifications … more

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  5. Resident Liaison Officer

    Posted a week ago by Skilled Careers

    Salary:
    £14.09 - £18.59/hour
    Location:
    Coventry
    Job Type:
    Contract

    RESIDENT LIAISON OFFICER WITH MAIN CONTRACTOR EXPERIENCE REQUIRED FOR A CONTRACT POSITION COVERING COVENTRY, BIRMINGHAM AND THE BLACK COUNTRY. Job Title: Resident Liaison Officer. Location: Coventry. Rate: £14.09 - £18.59. Contract length: End of March 2025. Overview of for … more

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  6. Dispute Resolution Officer (field-based)

    Posted 18/10/2024 by The Business Connection

    Salary:
    £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Job Title: Dispute Resolution Officer (field-based. Location: Birmingham Region. Salary: £27,000. Description. Our client is a market leader in their sector who span the entirety of the Northwest and West Midlands. An opportunity has arisen for a field-based Dispute Resolution Officer</ … more

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  7. Awarding Organisation Coordinator & Exams Officer

    Posted a week ago by S Knights Recruitment

    Salary:
    £24,000 - £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    We are seeking an experienced and organised Exams Officer and Awarding Organisation Coordinator to manage and coordinate all exam-related activities. This role will involve overseeing qualifications and certifications across various awarding bodies, arranging End-Point Assessments (EPA), … more

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  8. Community Engagement Officer

    Posted 09/10/2024 by Omni RMS

    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Contract

    We are currently looking to recruit a Community Engagement Officer to join a leading Civil Engineering Contractor based within Birmingham. The role will be the vital link between the project team and the local communities affected by the Sprint project which is a bus priority corridor … more

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  9. Community Engagement Assistant

    Posted 09/10/2024 by Omni RMS

    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Contract

    Working with the delivery team to ensure all complaints and enquiries are documented, fully addressed and closed out in a timely manner. Maintain a project stakeholder and communications register documenting all contacts as well as incoming and out-going communications between local … more

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  10. Senior Resident Liaison Officer

    Posted 6 days ago by 18 Recruitment Limited

    Salary:
    £28,000 - £32,000/annum
    Location:
    Sandwell, West Midlands (County)
    Job Type:
    Permanent

    18 Recruitment are looking for a Senior Resident Liaison Officer for their social housing clients in the Midlands. Role will be based in Oldbury but will be working across a number of contracts/projects across Birmingham & Coventry. As this is a senior position you will also be overseeing 2 … more

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  11. Tenant Liaison officer

    Posted 2 weeks ago by PSR Solutions

    Salary:
    £17 - £19/hour
    Location:
    Solihull, West Midlands
    Job Type:
    Contract

    My client who is a large social housing contractor has now a position for a tenant liaison officer within the Solihull area. The RLO facilitates the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between the residents, sub- … more

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  12. Tenant Liaison officer

    Posted 10/10/2024 by PSR Solutions

    Salary:
    £17 - £18.50/hour mileage
    Location:
    Wolverhampton, West Midlands
    Job Type:
    Contract

    My client who is a large social housing contractor has now a position for a tenant liaison officer within the Wolverhampton area. The RLO facilitates the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between the residents, sub- … more

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  13. Senior Resident Liaison Officer

    Posted 17/10/2024 by Zeal recruitment

    Salary:
    £33,000/annum
    Location:
    Birmingham
    Job Type:
    Permanent

    Senior Resident Liaison Officer. Permanent. Birmingham. £33k Salary + £250 p/month car allowance. 42.5 hours. An amazing opportunity has arisen for an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis, to help … more

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  14. Customer Support Officer

    Posted 3 days ago by Brook Street

    Remote job
    Salary:
    £11.59/hour
    Location:
    Birmingham, West Midlands
    Job Type:
    Temporary

    Position: Full-Time Temporary Customer Support Officer. Contract: Until March 2025 with the possibility of extending. Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based. Hourly Rate: £11.59 per hour. Job Description. This role is the main user … more

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  15. SLT Administrator

    Posted a week ago by Old Swinford Services Ltd

    Location:
    DY8, Stourbridge, Dudley
    Job Type:
    Permanent

    Act as the first point of contact in relation to any complaints received by SLT, referring matters to appropriate members of staff when required. Set cover each morning by 0800, deploying the cover supervisors and using teaching colleagues on rota for rarely cover. In emergencies, take … more

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  16. Head of Customer Experience

    Posted 07/10/2024 by Midland Heart

    Featured job
    Salary:
    £80,000/annum Circa
    Location:
    B15, Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Do you have the leadership skills needed to develop and drive a responsive and impactful complaints resolution team. If so, we're seeking an exceptional Head of Customer Experience to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing- … more

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