Customer Services Supervisor
Posted 03/06/2024 by Hays Business Support
- Location:
- Hartlepool, County Durham (86 miles)
- Job Type:
- Permanent
Identify process improvements to optimise customer experience, with focus on continuous improvement activities across the team, functions, processes, and support activities. Day-to-day support of the CSM and CS team. Monitor and report CS KPIs. Ensuring the team meets response times around … more