Calibration Team Leader with experience of working in a UKAS laboratory and holding signatory status (dimensional or pressure desirable), possessing excellent leadership and IT skills is required for a Permanent role for an established global company in the Birmingham / West Bromwich area. Competitive salary (DoE) + excellent benefits (see below). The Calibration Team Leader will be working 40 hours (Mon-Fri Days, possible flexi-time) based over the core business hours + O/T.

This is a fantastic opportunity with long-term security, excellent career prospects and training provided for a candidate wishing to continuing to develop a career in Calibration / Metrology. The client will may also consider a Calibration Engineer / Technician with strong leadership skills who is looking to step up into a Team Leader / Supervisory level.

Benefits:

• Competitive salary (DoE)
• 40 hours per week, 8am - 4:30pm (possible flexi-time)
• Overtime usually available (M-F @ 1x, Sat @ 1.5x and Sun & B/hols @ 2x, B/Hol can be taken in lieu if worked)
• 26 days hols + B/hols
• In-house and external training provided
• Enhanced Company pension (up to 11% employer contribution if employee contributes 7%)
• Life Assurance (up to 6x basic salary)
• Salary sacrifice heath care scheme (BHSF)
• Company sick pay after qualifying period of one year
• Perkbox

Objective: To lead a multi-skilled team of calibration & repair technicians to deliver market-leading customer service and defined corporate service objectives. To provide our customers with excellent, technically competent service and support the laboratories to deliver a maximum five-day turnaround for all items sent to our Birmingham based laboratories.

The successful Calibration Team Leader day to day duties will include:

• Management, organisation and delivery of monthly calibration and service workload, ensuring completion of all required visits by month-end for field-based activities and within the specified turnaround time for head office-based laboratory work.
• Aide in the minimisation of contract churn rates by delivering the core KPIs required
• Calibrate dimensional / mechanical, electrical, instrumentation (pressure / temperature), physical and or torque measuring instruments as and when required.
• Document and input data / results into software (Indysoft, Excel etc.) and produce calibration certificates.
• Commercial Activities i.e. assisting with technical pricing and sub-contractors
• To develop a fully trained, high-performance team through the appropriate application of learning and coaching techniques
• Conduct and document regular employee performance reviews, setting delivery and core company behavioural objectives alongside development requirements
• Tracking performance against objectives, identifying and documenting achievements, and any areas for improvement
• Improving performance through 1:1 coaching
• Ensuring employees are always following company procedures and processes.
• Champion all Health & Safety related operational needs (leading by example)
• Delivery of service objectives for both field-based and head office-based service models
• Assisting the laboratory manager in the improvement of processes and techniques, both inside and outside the department utilising the company toolbox.
• Ensuring compliance with UKAS processes and procedures
• Tooling and reference equipment checks.
• Administration audit/s
• Aide in management of all sub-contracted relations, from obtaining quotations, providing purchase orders, updating current outstanding items, and effective management of all relevant documentation.
• Ensuring accurate recording and capture of all relevant information for enquires using Salesforce, Baan, Microsoft office and any other data systems.
• Effectively represent the Company brand in terms of appearance, conduct and communication when attending customer sites.
• To observe and comply with all Company policies including but not limited to Health and Safety, Car Policy, Expenses, Ethics Policy, IT User policy and all policies and appendices within the Contract of Employment.
• Flexibility to work approved overtime if required.

The ideal Calibration Team Leader / Calibration Supervisor will have majority of the following experience / skills / characteristics:

• Recently calibrated dimensional / mechanical, pressure, torque, physical, electrical test equipment, instrumentation to UKAS standards.
• Good understanding of ISO 17025 requirements and held / currently hold UKAS signatory status.
• Currently or previous experience as a Calibration Supervisor / Team Leader
• Positive and enthusiastic person with a 'can do' attitude, who feels equally confident working independently.
• A natural leader, continually improving knowledge and understanding to help others.
• Excellent customer and communication skills (both written and verbal) with excellent attention to detail
• Strong PC literacy in MS Word, Excel (import / export data, pivot tables, vlookup etc.) ERP software - Salesforce
• Knowledge of Windows-based laboratory automation software such as Indysoft (desirable) or MetCAL, InGAGE, ProCal, SureCal etc.
• Completed relevant apprenticeship and or mechanical / electrical engineering qualification such as HNC, NVQ / BTEC / C&G Level 3 etc.
• 5 GCSE qualifications at grades A-C / 4-9, or equivalent
• Full UK driving licence (essential)

Key Words: Calibration Team Leader, Metrology Technician, Calibration Engineer, Senior Calibration Engineer, Signatory, Head of Laboratory, Supervisor, Deputy HoL, Dimensional, Mechanical, Physical, Torque, Instrumentation, Pressure, Temperature, Electrical, Multi-Skilled, Metrology, Test and Verification, Test & Measurement, Quality, QC, Fault Finding, Repair, Calibrating, UKAS, ISO17025, Indysoft, Manufacturing, Engineering, Aerospace, Automotive, Full Time, Permanent, Full Driving Licence, Birmingham, West Bromwich, Smethwick, Dudley, Walsall, West Midlands

The successful Calibration Team Leader / Deputy Head of Laboratory will need to be proactive, enthusiastic, organised, able to lead a team, numerate and possess excellent communication and PC literacy skills and flexible as you may be required to work at other sites, work overtime and other duties not mentioned in this job description. You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work.

If you are interested in Calibration Team Leader role and have the required experience please click the apply now button.