Customer Service Admin/Coordinator
Posted 2 days ago by Hawkes Resourcing Group
Duties-
- Assist with completion of daily documentation and provide detailed information to update our systems.
- Deliver quality facility service through timely and accurate processing to billing.
- Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.
- Resolve customer needs and inquiries, by reporting and analysing activity.
- Close interaction with Customer Service for transaction processing, status updates and investigations.
- Maintain 100% accuracy on data entry into system.
- Monitoring timely dispatch from drivers and facility to processing data, including end of day documentation.
- Review and interpret files, records, and other documents to obtain information to respond to requests.
- Receive, document, investigate and resolve customer, employee and/or vendor concerns/complaints, elevating serious issues to Customer Service.
- Generate reports as required.
- Co-ordinate deliveries to customer sites.
initially on going month to month contract but after 3 months will be a opportunity to go full time with the client for the right candidate
- Type:
- Contract
- Start Date:
- ASAP
- Contract Length:
- on going contract
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- mb/ser-admin/0786
- Job ID:
- 221940271
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