Client Retentions Executive

Posted 3 days ago by Lloyd Recruitment - Epsom

Location:
London
Salary/Rate:
£30,000 - £36,000/annum

Are you an experienced account manager or customer service professional looking for that next step in your career? Do you have a passion for skincare and beauty products?

If so, then we have the role for you!

We have an exciting opportunity to work for a leader in the skincare and aesthetics' industry as a client retentions executive.

This role will see you using your people skills by reaching out to clients who haven't placed an order in the last 6 months, reintroducing yourself and the business and offering free products and training.

To thrive in this role you must love speaking to people and have a real interest in beauty products/ aesthetics'.

Working Monday to Friday, 9am to 6pm

Working in the office 5 days per week, this company boasts a fun, open plan environment with a real family feel with free food and snacks available.

Paying up to £36,000 DOE.

Duties will include:

  • Making high volume of outbound calls daily to lapsed clients who have not placed an order in the last 6 months
  • Coordinating shipping of free products or arranging training directly with clients
  • Identify sales opportunities from enquiry emails and pass to sales team accordingly
  • Working directly with colleagues on marketing activities such as social media, seminars / shows / conferences design.
  • Administrative support such as updating packing lists, helping with venue booking and travel/accommodation.
  • Understanding and maintaining the professional brand position and supporting Partnership Managers and fellow office staff in their sales and training activities.

To be considered you must:

  • Have a strong work ethic with the want to grow the business
  • Have the ability to work alone & in a team environment
  • Be a bubbly and confident individual with a flair for offering outstanding customer service
  • Be able to build strong client relationships and go that extra mile

Please note to be considered you must have at least 3 years customer service experience AND must have a strong Interest in cosmetic and aesthetic sales.

Don't delay, apply today.

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Type:
Permanent
Start Date:
ASAP
Contract Length:
N/A
Job Reference:
CM-14063_1720176787
Job ID:
221953654
Applications:
Less than 10

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