Job Title: Front of House Assistant 

Location: American Express Elite Football Performance Centre, Lancing (BN15 9FP)

Salary: £24,960 PA

Job Type: Full – Time, Permanent (40 hours per week to be worked across 5 days per week to include some weekends)

Close Date: 19th July 2024

About Brighton & Hove Albion FC 

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club.  A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.  

Deliver a first-class service to all our staff, visitors and players

You will be required to assist throughout service period by serving food and explaining menu items. You will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations. You will ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements.

Your experience

We are looking for a friendly, polite and professional individual with excellent communication skills. You will ideally have experience of working in environments involving high levels of customer care and a fast-paced environment

Our values play a pivotal role in our success

Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values:

- Treat People Well

- Exceed Expectations

- Aim High. Never Give Up

- Act with Integrity

- Make it Special

How we say thank you  

In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to:

- Free breakfast and lunch at both sites

- 23 days holiday rising with length of service (pro rata for part time staff)

- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more!

- Priority access to match tickets and access to free WSL tickets for 2024/25 season

- In-house training programme and CPD opportunities

- Discounts and benefits from partners and local businesses

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK.

All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Application Process:

To submit your application for this exciting Front of House Assistant  opportunity, please click ‘Apply’ now.

Applications close 19th July 2024.