IT Support Technician

£25k -£28k

Mansfield

Our Client is a single source supplier of performance Doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

With over 150 years of combined management experience within the ironmongery industry, they have invested more than £8m to create two state-of-the-art manufacturing facilities based in the East Midlands. These two modern bright facilities provide over 100,000sqft of manufacturing space and have been designed to feature 'all-new' high-efficiency processing centres including the latest in CNC engineering, high precision through feed cutting equipment, a state of the art and environmentally friendly door finishing plant together with the latest in post-forming technology allowing us to wrap both high impact PVC's and laminates to doors and frames alike.

Responsibilities:

· Manage Helpdesk tickets, prioritising and resolving all issues with the team.

· Setup and configure all new computer hardware.

· Setup and maintain user accounts and permissions through AD.

· Setup and maintain user email accounts through Office 365.

· Aid the team with any new infrastructure installations, such as Servers/Switches and routers etc.

· Maintain all company IT documents such as Asset register.

· Ensure that all users are adhering to company policies.

Requirements:

· Access to own vehicle.

· Willingness to learn.

· Adaptable to changing circumstances and demands.

· Good knowledge of Microsoft Office 365, especially Excel as this is heavily used.

· Knowledge of Windows 10 Pro operating system, and Windows server 2016 and above

· Good problem-solving skills.

· Knowledge of infrastructure setups would be advantageous.

· Previous experience in a helpdesk environment is necessary.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.