Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting remote position for our client based in Oxford City who are looking to appoint a Recover Officer for the 6 months ongoing, at the rate of £20.43 per hour umbrella

Job responsibilities

To collect money due in respect of Council Tax, Business Rates.

Main duties include:

• Processing incoming data in accordance with legislation and Policies to ensure the collection of Council Tax, Business Rates is made correctly
• Interrogating and cross referencing on all data base systems that are available to verify liability and assist in the collection of monies due
• Following the recovery procedures to decide the best action to take to collect the money due
• Initiating contact and follow up with customers who have fallen behind with payments
• Obtaining up to date financial information to maximise customer income and negotiate repayment plans
• Maximising take up of benefits, discounts, exemptions and reliefs for those entitled to them
• Escalating cases to Senior Recovery Officers where normal recovery tools are ineffective or are challenged
• Recommending cases to be written-off where further recovery activity is not appropriate
• Support the development and delivery of the Revenues service, making recommendations to aid continuous improvement and ensure innovation is pursued and recognised

Requirements

• You must have local authority council tax and business rates recovery experience.

Extra information

• This is a proactive team - there is a lot of dialling out to people!
• You are not expected to come into the office and wouldn't be expected to go to court.

Should your skills match the above please send through your updated CV.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.