Role: Contract Supervisor

Location: North London

Salary: £40,000 - £45,000 (Basic Salary)

Benefits: Fully Expensed Company Vehicle, Generous Holiday Allowance, Pension Contribution, Learning & Development Programme

Overview:

We are seeking a skilled and organized Contract Supervisor to ensure a top quality service is provided to residents on a social housing reactive maintenance contract in London for a Leading Principle Contractor. You will oversee the responsive repairs function and ensure targets are consistently achieved by your team. 

Key Responsibilities:

• Provide high-quality service by managing work schedules according to company procedures, standards, and Service Level Agreements (SLAs).
• Represent our business at client and resident performance meetings as requested by the Manager.
• Oversee the responsive repairs function to ensure consistent performance against targets.
• Manage material costs efficiently, ensuring all processes and procedures are followed correctly.
• Monitor work quality through inspections, inspection reports, key performance indicators analysis, and customer satisfaction surveys.
• Lead, manage, and develop your team, determining the optimal employment levels to meet service requirements.

Requirements:

• Previous experience in Responsive Maintenance as a Supervisor is essential
• Full UK driving licence.
• Strong communication skills.
• Excellent problem-solving abilities.
• Ability to multitask and work under tight deadlines.

To Apply:

Please submit your CV and a member of the Spencer & James Recruitment team will be in contact with you.