Desktop Support Engineer - Expiring soon!
Posted 13/08/2024 by Franklin Fitch
As a Desktop Support Technician, you will play a critical role in ensuring the smooth operation of our end-user computing environment. You will be responsible for providing first-line technical support, resolving hardware and software issues, and assisting with various IT projects. This role requires a proactive individual with strong problem-solving skills, excellent communication abilities, and a passion for technology.
Key Responsibilities:
- Provide timely and effective desktop support to end-users, both in-person and remotely.
- Troubleshoot and resolve hardware, software, and network issues on Windows, macOS, and Linux platforms.
- Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
- Assist with the deployment and management of software applications.
- Manage user accounts, permissions, and access rights in Active Directory and other systems.
- Document technical issues, solutions, and procedures in the company’s knowledge base.
- Collaborate with other IT team members on projects and initiatives.
Required Skills and Qualifications:
- Proven experience as a Desktop Support Technician or in a similar technical support role.
- Strong knowledge of Windows and macOS operating systems.
- Experience with Microsoft Office Suite, Active Directory, and common enterprise applications.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills, both written and verbal.
How to Apply: If you are a motivated individual with a passion for technology and helping others, we encourage you to apply for this exciting opportunity. Please submit your CV below.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- EMJO
- Job ID:
- 222157360
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