One of our local authority clients are currently recruiting for a Rough Sleeper Outreach Team Manager. This is a 2 month temporary contract with possible further extension based on budget and performance.

Main Purpose of Post/Job Summary

To be responsible for the day-to-day delivery of the Street Outreach service, ensuring that shift patterns and practices are set to ensure that contact is made and sustained with all people sleeping rough in the area. Responsible for overseeing  a team of outreach workers, ensuring that the appropriate assessments and referrals are conducted and that there is an action plan with a clear route away from the street for those rough sleeping.

Duties and Responsibilities

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met.
• Responsible for setting clear objectives and holding individual supervisions regularly.
• Ensuring good communication between staff by holding team meetings regularly, and additional briefings, as necessary.
•  Inducting new staff and planning the continuing development of existing staff and ensure that PDR are undertaken.
•  Managing the workload of the team to ensure that adequate cover is provided at all times.
•  Ensuring the health and safety of team members. This will include implementing procedures for office safety and use of computer equipment and lone working policies are adhered to.
•  Defining (and reviewing from time to time) the roles of staff to ensure these support the projects  aims and objectives.
• Operating disciplinary and grievance procedures where necessary and adhering to all London Borough of Enfield’s Policies and procedures
• To develop an accurate picture of the number of people sleeping rough in London Borough of Enfield and the locations where there is good reason to believe that people may be sleeping rough
• To develop shift patterns and practices that reflect the rough sleeping patterns and subgroups in London Borough of Enfield, including early mornings, day, late nights and at weekends if required.

The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Nia Hirani at Coyle Personnel Ltd.