Job Description

  • Support care consultations, service reviews and completing client support plans.
  • Conduct staff supervisions and client QA’s.
  • Create, update and audit client care plans and assist with digital care planning.
  • Maintain accurate client and Care Professional records on Home Instead software and People Planner.
  • Conduct client and Care Professional introductions.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Carry out client reviews and action these accordingly.
  • Support and mentor Care Professionals.
  • Provide support to the Client Experience team.
  • Maintain regular contact with clients and Care Professionals.
  • Any other duties as directed by your line manager.
  • Participate in on-call duties as required. 
  • Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy,  in respect of employment and service delivery.
  • Handle on call phone after working hours & weekends as per the on call roster
  • Carry out any other duties deemed necessary for the successful operation of the business. 
Type:
Permanent
Contract Length:
N/A
Job Reference:
406000267118654
Job ID:
1258000000000332823

Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.

Create new Job Alert

Create a new Job Alert to make sure you see the best new jobs first!

Your search has been saved and has been added to your Job Alerts